A model of operations and process management Critical commentary Summary checklist Case study: During this discussion it is useful to point out the difference between the technical knowledge that is embedded in any operation or process on one hand, and the tasks that are necessary to run the operation or process on the other. Where should operations be located? Ask them to identify the dangers of moving towards a more segmented and focused set of processes. Mixed media product Engelska,
A model of operations and process management Critical commentary Summary checklist Case study: This has been forced on him because of the growth of the company. In other words, move towards option b by focusing each process on what it should be good at. Add this document to collection s. It should be able to develop the capabilities that will bring it more business in the future.
The case describes the various departments within the company and the nature of both types of services. The volume of transactions is likely to be very high possibly several transactions for each clientand although every rottwrdam will be different, the broad type of transaction is essentially the same.
It should do these two things without needing to invest an excessive amount of capital in the business, and 4. Bloggat om Operations and Process Management. How are processes currently designed?
Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.
There is also a relationship between them insomuch as production services rely on equipment hire and sales having the very latest in sophisticated technology, while Marco sees production services as being the major customer for the equipment hire and sales part of his company. Administration is surprisingly similar to equipment hire and sales. Using the case This is a general introduction case to operations and process management.
Operations and Process Management – Nigel Slack – Mixed media product () | Bokus
Because of this, the case is best used at the beginning of a course in order to set the agenda for the topics that will be covered in the course. The case is sufficiently general for tutors to draw out from the case, whichever topic they are going to cover in the course. The first concerns the sale and hiring of stage equipment mainly lighting, sound and staging equipment. In other words, stud towards option b by focusing each process on what it should be good at. There are many ways of drawing the supply network for any type of business and this is also true for AAF.
How should the supply network be configured?
AAF Case Study 项目管理案例授课 by Loki Su on Prezi
There are several suppliers to AAF, but the ones mentioned explicitly in the case are other equipment hire and sales companies. Rather it is a case that can be used to illustrate both the general approach to understanding operations as embedded in the diagnostic logic chain used in Chapter 1, and the nature of some general operations management issues such as focus. Of course, this is not unusual, but it is worth exploring the implications of this with students.
Operations strategy Executive summary What is operations strategy? At the other end of the scale, equipment hire and sales is of far higher volume, and although in one sense variety is also high, the real effective variety is lower because every transaction is very similar, even if what is actually stkdy hired or sold is different.
The figure below summarizes each of these processes on the four V dimensions. Chapter 2 Chronology Contribution of Any evidence?
Does operations and process management have a strategic impact? For example, although inventory management is not explicitly emphasized within the case, it is clear that the inventory of lighting and other equipment is a key decision for the hire and sales part of the company. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.
He sees the company as growing and that changes will have to be made, but it is growth that is central to his thinking rather than stduy unique capabilities that will protect him from competition in the future. Are job designs appropriate?
Does operations strategy make sense from the top and the bottom of the business? Develop the capabilities to There is very little evidence that Marco is yet thinking about the secure future business future in terms of operations capabilities. He is also beginning to understand the nature of the relationships between the various processes within his business.
There are a number of ways of distinguishing between these processes, but the important point to bring out in the discussion is that the processes do differ. Calendar is subject to change.
Operations and Process Management
Less so with production services and design where creativity is important, or more so with administration and equipment hire and sales where outputs are more standardized. A model of operations and process management Critical commentary Summary checklist Case study: Is process technology appropriate? Process design 1 Positioning Executive summary What is process design positioning?