At the expense of the support service, the report mentioned that over time, artificial intelligence relieves the load on real people. Therefore, the need for employees in this category decreases. Moreover, companies are trying to hire people from poorer countries such as Cyprus, Bulgaria and Costa Rica for these positions.
In general, the company notes a tendency towards an increase in the difference between the salaries of the lower and upper tiers. It is not uncommon for direct bosses to earn twice as much as their subordinates. The difference is most noticeable in the areas of Finance and Manufacturing, which are noted in the screenshot below. Top management earns more than double the middle managers and four times the number of executive positions.