UKGC launches 3-year corporate strategy and 1-year business plan

The British Gambling Commission launched a three-year corporate strategy for 2021-24, which defines key priorities for the next three years, as well as a business plan for 2021-22 years.

The new strategy running together with the Commission’s business plan for 2021-2022 will be implemented in five priorities:

  1. Protection of children and vulnerable people from gambling;
  2. More fair market and more informed consumers;
  3. Prevent crime into gambling;
  4. Optimization of return to good deeds from the national lottery;
  5. Improving gambling regulation.

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  • Protection of children and vulnerable people from harm caused by gambling
  • More fair market and more informed consumers
  • Preventing gambling crime
  • Optimizing the return from the national lottery for good deeds
  • Better regulation of gambling

Protecting children and vulnerable people from harm caused by gambling

The Commission will continue to ensure that license holders minimize the risk of harm from gambling to vulnerable groups as part of a concerted effort to investigate factors influencing behavior. This will be achieved by improving behavior and competence, continuing to develop license terms and codes of practice, building a stronger evidence base, and focusing on preventive and regulatory action.

A fairer market and more informed consumers

Ensuring fairness and compliance of products is vital to the Commission, and improving information for players and making it easier for them to find information about the operators they play with. It also includes making it easier to access and understand the procedures for handling complaints from licensees.

Preventing gambling crime

The Commission will aggressively fight those offering illegal and unlicensed gambling to consumers in the UK, while continuing to work with partner agencies to prevent money laundering activities. The Commission’s work on sports betting fairness and event manipulation risk management will also continue to be an important element in future enforcement efforts.

Optimizing the return from the national lottery for good deeds

The national lottery is still one of the largest and most popular in the world: millions are spent annually on good deeds. The Commission will ensure the continued effective management of the third license, as well as complete a fair and open competition for the fourth license, ensuring a smooth and efficient transition.

Better regulation of gambling

Over the past year, the organization has been restructured to ensure effective regulation in the future. The Commission continues to support the government in revising the Gambling Act, while building on the work it is already doing in line with the recommendations of three key 2020 reports on the regulation of gambling. The Commission will work with DCMS to provide resources for effective regulation so that employees are constantly evolving and technology is used to improve systems and processes.

In the business plan of the Commission on 2021-2022, priorities are defined to accelerate progress in ensuring the safety of gambling for the population and players, including those who are at risk of harm, and to entertain players. This includes emphasis on improving how the Commission regulates, in parallel with other loud solutions, which will be announced later this year, such as the State Overview of Gambling and the Analysis of Commission Fees by DCMS.

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